
FAQ
Find Answers Here
I’m hoping I covered everything you need to know about me, my approach, and my services. Below you’ll find a collection of commonly asked questions. If you still can’t find what you’re looking for, don’t hesitate to get in touch.
Will insurance cover my visit? Can I use FSA/HSA funds?
It depends! I'm currently partnered with The Lactation Network and the following plans may be accepted: Aetna, BCBS PPO, UHC, ChampVA, PNOA, and Multiplan Insurances. I also accept Cigna via Wildflower Health. See my links below to get pre-approved today.
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Click here to check your coverage:
The Lactation Network: https://go.lactationnetwork.com/AnchoredWellness
Wildflower Health - CIGNA ONLY: https://portal.wildflowerhealth.net/affiliate-care/3f42ed0
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For self-pay clients, you may use your FSA/HSA card or credit/debit card upon booking. I will provide you with a Superbill to submit to insurance for possible reimbursement. I am not responsible for any claims that are denied.
Here's a link that breaks down how reimbursement works: https://www.rachelobrienibclc.com/blog/how-to-get-reimbursed-for-a-ibclc-home-visit/
What all can you help with?
As an IBCLC, I am thoroughly educated and trained to help with:​
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positioning and latch
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milk supply issues
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plugged ducts/mastitis and more
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breast or nipple pain and damage
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oral assessment, including tongue and lip mobility
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pumping and returning to work
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supplementing and bottle feeding
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nursing multiples
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inducing lactation/relactation
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weaning and more
How do I get ready for our visit?
1. I'll send you a consent form & health history you can fill out before our visit; this will help us get right to your concerns during our time together.
2. Make a list of any questions and concerns you want to ask me about.
3. Have any medications, supplements, or herbs nearby so I can look at the ingredients.
4. If you have a pump and think we may use it during the visit, it would be helpful to have it nearby.
5. If you have pets, especially dogs, please have them put away in another room as they can get very territorial of their new family members.
What are your travel fees?
The cost of travel is already included for self-pay home visits. Please make sure you're in the travel radius shown here. Anything outside this area will require an office-visit.
For Cigna patients, a $50 travel fee applies to in-home visits.
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For patients using The Lactation Network (TLN), in-home travel fees are not permitted, so TLN-covered visits are currently offered in-office only.

Have a question I didn’t answer here? Please contact me and I’ll be happy to help.
